Shipping policy

Shipping Policy

Thank you for visiting and shopping at Veloura Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: [5–10 business days]
Expedited Shipping: [2–5 business days]
Overnight Shipping: [1–2 business days]

Delivery delays can occasionally occur due to factors outside our control.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Locations

We currently ship to:

International shipping rates and delivery times vary depending on location.

Customs, Duties, and Taxes

Veloura is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damaged, Lost, or Stolen Packages

Veloura is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses

Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

If you have any questions about your order or this Shipping Policy, please contact us at: